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Teller Phone Menus










Main Menu 

 

Transaction menu 

 

01

 
Balance inquiry menu

02

 

Draft inquiry menu 

 
03

History menu

 
04

Dividend and interest menu 

05

 

 Rates and services menu

06

Other options menu

07
Transactions Menu

(01 from main menu)

Share to share transfer
01
 

Share to loan transfer

02

 
 

Check withdraw from share acct.

05
Transfer to another member's share acct.
06
Transfer to another member's loan
07
Balance Inquiry Menu
(02 from main menu)
Share draft
balance

01 

 
Share account balance
02
Loan balance
03
CD balance
04
IRA balance
05
Draft Inquiry Menu
(03 from main menu)
Cleared drafts
01

Deposits
02
Cleared drafts by draft #
03
 
History menu (04 from main menu)
Share draft deposits 01
Share deposits 02
Share withdrawls 03
ATM transactions 04
ACH deposits 05
ACH withdrawls 06
Payroll deposits 07
Dividends/Interest menu (05 from main menu)
YTD dividends 01
YTD interest paid 02
Prior year YTD dividends 03
Prior year YTD interest paid 04
Last dividend amount 05
Rates/Services menu (06 from main menu)
Lobby/loan hours 01
Drive-thru hours 02
Voice response hours 03
Loan rates 04
Savings rates 05
Draft rates 06
CD rates 07
Other options menu (07 from main menu)
Calc. loan payoff 01
Loan amortization 02
Re-order checks 03
CD maturity date 04
Marketing info 05
Current date & time 07
Change Access Code  08

Response Codes

 

End the call
98

Replay menu options 

99

Return to the main menu

 

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Common Share Types
00  Share account (savings)
02  Christmas Club
04  Vacation Club
70  Share Draft account (checking)
                                                                                                                   
 

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